I received my new phone yesterday. I called T-Mobile to set up the number transfer process (should be complete by the end of the week). They ended up giving me 6 months of free service and 100 extra minutes for my “troubles.”
What troubles, you ask? I’m not quite sure. T-Mobile originally gave me a temporary number in the 425 area code (the area code for Seattle’s eastern suburbs) instead of the 206 area code all the cool kids have. I called to correct this before switching my number, and commented that my new service was useless until the number transferred (I don’t think I even said it that strongly); the T-Mobile rep apologized profusely and gave me the free service (half of my 1-year contract).
I have yet to use their service, but I’m a T-Mobile fan already.
One thing I do miss about Sprint: My new phone’s clock isn’t automatically set; I assume this is the trade off for being able to tell time off-service.
Update 10/5: Turns out I get my “sixth month free,” not “six months free.”
2 Comments
T-mobile is weird about it. For instance, if I travel to san jose, the time gets set automatically. but then i come back to chicago and it doesn’t get set (so it is 2 hours off). i think it is region by region.
i’m so glad you FINALLY got a phone…geezus it took you long enough!